hallmark World Tech.

Some programs might give u a tough time uninstalling. It could be that some of it's components are running in the background and cant be shut down when you follow the normal procedure. Of removing a program.Try this steps ;

1. Run ur computer in safe mode. Do these by,

a. In d start menu, type 'msconfig' in d search box. Left Click on it to open

b. Click on 'boot' in the menu located at the top of the system configuration dialog box.

c. In d boot option below tick(select) 'safe boot' click apply and 'OK' . You’ll be prompted to restart, click 'OK' .And ur computer will restart into safe mode. (safe mode deactivates all the programs u installed that starts up wen u turn On ur computer)

2. U can then uninstall the program.

3. After uninstalling it, open 'msconfig' once again and reset the computer to its default by selecting 'selective startup' (for windows 7' or 'normal startup' (for windows 8 ). you will find them in the 'general' menu. (that's the first tin you’ll see wen u open 'msconfig.Exe' (system configuration)